1) Warranty from 3 months to Lifetime depending on the product line.
2) Warranty provisions
– Products submitted for warranty must have warranty card of Crocodile Thanh Vinh, or have logo of Crocodile Thanh Vinh on the product and still within the warranty period.
Thanh Vinh Crocodile Logo on the product
Warranty card Crocodile Thanh Vinh
– Only receive warranty for defects belonging to the manufacturer. Do not accept the warranty of damage caused by the user such as immersion in water, intentionally bent, broken crocodile bones …
– All products are warranted for spun, adhesive, and skin surface warranty. Particularly, the buckle of the harness has a 6-month warranty for cases such as loose springs, unlatched … except for cases of broken or broken. In addition, customers who used a Crocodile belt Thanh Vinh were given preferential treatment to change to a new locker with only 50,000 VND, an unlimited number of changes (not applicable to Niken heads).
3) Where to get warranty
You can send warranty at any stores of Thanh Vinh Crocodile system, regardless of the store purchased at first.
4) Maintenance product polishing free of charge at all stores of Thanh Vinh Crocodile system, no limit on maintenance times.